Regular maintenance and proper use of drains, holding tanks, and wastewater systems are the best ways to keep your plumbing functional and problem-free. However, sometimes issues occur even when you follow best practices. From backed-up pipes to overflowing tanks and beyond, emergencies happen and they call for fast action.

Service Pumping & Drain Co., Inc.™ provides 24/7 emergency pumping throughout Eastern Massachusetts. Our team of professionals will quickly assess problems involving grease traps, septic systems, storm drains, wastewater pipelines, flooding, or spills and determine the best solutions.

Learn about some common emergency pumping situations, steps to take while waiting for help, and tips to determine if you are dealing with a true pumping emergency.

Emergency Pumping Services Situations

Emergency pumping services are essential for ensuring safety and preventing damage to equipment and structures. In these situations, rapid removal of contaminated water is a top priority to prevent further contamination and ensure sanitation. Working with a professional pumping service provider like Service Pumping & Drain Co., Inc.™ is the most efficient and safe way to remove excess water, sludge, grease, sewage, and other liquids quickly.

These are some of the most common, but certainly not all, situations calling for emergency pumping services:

  • Flooding caused by:
    • Standing water after heavy rain or storms
    • Water that overwhelms drainage systems or natural waterways
    • Broken pipes or appliance failures
    • Backed-up sewage or septic systems
  • Overflowing or malfunctioning tanks or pits that cause operational disruptions or environmental damage at commercial or industrial facilities
  • Accumulated rain or groundwater that impedes progress and creates safety hazards at construction or excavation sites

What Should I Do While Waiting For Help During A Pumping Emergency?

Pumping emergencies may be directly or indirectly related to plumbing problems. In the event of any sort of flooding or drainage problems, there are steps you can take while waiting for emergency plumbing services or pumping equipment to arrive. Acting quickly may help minimize damage and keep the problem contained. Some steps you can take include:

  • Indoors, locate and turn off the main water supply to halt water flow and prevent further damage (note that taps are turned clockwise to close).
  • Turn off any appliances or equipment that use water.
  • If the leaked or standing liquid or sludge is not hazardous, attempt to contain it or capture and remove it. Do not attempt to work with hazardous materials.
  • Assess the damage and try to pinpoint the source of leaks.
  • Document the scene with photos or videos to create a record of the situation for insurance purposes and future reference.

What Is Considered A Pumping Emergency?

No one wants to make a premature call for emergency services; however, it is usually wise to have the situation checked sooner than later. The wait-and-see approach may result in disruptions to your business or regular operations, or damage to mission-critical equipment. Depending on the situation, flooding and drainage problems can cause contaminants to spread to the water supply or larger environment.

Clear signs that something is wrong include, but are not limited to:

  • Flooding or standing water that will not drain
  • Backed-up or extremely slow sinks or drains
  • Sudden drops in water pressure
  • Unusual noises or visible leaks coming from pumps or tanks
  • Strong odors coming from wastewater system pipes or grease trap areas

Emergency Pumping Services from Service Pumping & Drain Co., Inc™

At Service Pumping & Drain Co., Inc.™, our goal is to restore your normal operations, safe conditions, and peace of mind as quickly as possible. We offer 24/7 emergency pumping services for the removal of water, sludge, and waste in drains, tanks, and wastewater systems.

Our team of trained professionals also provides grease trap, storm drain, and septic system maintenance, as well as holding tank cleaning, pipeline video inspection, and high-pressure water jet cleaning.

Contact us today to learn more about our capabilities and services. Our team is always ready to help.